Please switch to landscape mode for the best experience.
auxo
BACK TO CASE STUDIES

Integrate MDM Systems while maintaining Independent CRM Platforms of two companies post acquisition​

share-iconprint-iconcopy-link-icon
Integrate MDM Systems while maintaining Independent CRM Platforms of two companies post acquisition​

The Challenge

Integrate MDM systems for two acquired companies, preserve separate CRM systems, ensure seamless integration with zero disruption to downstream operations, connect the integrated MDM with individual CRM systems, retain distinct primary addresses and affiliations, and facilitate a smooth transition from Veeva Open Data to IQVIA One during the integration process.

ProcDNA's Solution

icon

Assessment ​

Conduct a comprehensive assessment of MDM and downstream systems for both companies, engaging with Business and IT stakeholders to align on anticipated system changes post-acquisition

challenge
icon

Requirement

Create detailed Requirement document which capture all the business and technical requirement including the changes required in the downstream system ​

challenge
icon

Implementation ​

Design and implement ETL and MDM pipelines to meet specified requirements, followed by comprehensive System Integration Testing (SIT) and User Acceptance Testing (UAT) to ensure the system's robustness and functionality

challenge

Change Management ​

Conduct a thorough analysis and documentation of overall business and field user impacts, communicating findings downstream to facilitate a seamless transition and minimize disruptions

challenge

Impact

icon

Data Consistency and Quality

Improved data consistency and quality across the organization, leading to better​ decision-making, reduced errors, and increased trust in data​

challenge
icon

Simplified Data Management

A single MDM system reduces complexity, simplifies data maintenance, and improves data governance

challenge
icon

Faster integration and Adaption

Simplified integration of new data sources and easier adaptation to changing business needs due to the standardized nature of harmonized data

challenge
icon

Improved Integration

Easier integration with other systems and applications due to a single, integrated MDM system, reducing integration challenges and enhancing interoperability

challenge
icon

Legacy System Retirement​

Achieve cost savings by minimizing maintenance and support expenses linked to legacy systems, while concurrently enhancing compliance and governance through alignment with current standards, ensuring steadfast adherence to evolving regulations and data governance requirements

challenge

Related Case Studies

Partner with us

At the heart of our approach is a commitment to your success. We take time to understand your unique challenges and craft tailored solutions that drive meaningful results. Let's build something extraordinary together.