Diagnosed gaps in documentation, process standardization, and team coordination.
Introduced detailed checklists and automated QA/QC frameworks for accuracy and efficiency.
Set up an AWS-based Common Data Layer to unify data across vendors and workstreams.
Formed a multidisciplinary U.S.-India Analytics team to enhance collaboration and insights.
Cross-trained team members to optimize resources and improve adaptability.
Created clear prioritization checkpoints and escalation processes for swift issue resolution.
Achieved six consecutive quarters of 99.9% operational accuracy across alignment, quotas, incentive compensation, reporting, and ad-hoc analytics.
Supported a 40% product revenue increase for a 2-year-old dermatology brand through optimized commercial and analytics processes.
