Replacing Legacy Reporting Systems with a Centralized Online Platform for Field and HQ Reporting

The Challenge

A pharmaceutical company struggled with a legacy reporting system that became inefficient over time. Many reports had become redundant, with 30% of reporting views going unused. The system's poor user experience made it difficult for users to drill down into metrics, hindering the extraction of actionable insights. Additionally, reports were pulling data from multiple data marts, creating inconsistencies and reliability issues.

ProcDNA's Solution

Strategic Synthesis

Conducted a review and consolidation of all reports consumed across the organization, identifying and eliminating redundancies.

Innovative Reporting Solutions

Developed new reports that catered to the needs of multiple stakeholders, focusing on key KPIs and ensuring they were accessible across various domains. ProcDNA’s UI/UX team designed user-friendly, interactive reports to improve ease of use.

Unified Data Ecosystem

Integrated disparate data marts into a single, cohesive system, creating a single source of truth to eliminate data discrepancies and improve report accuracy.

Impact

Empowering Growth

The new system led to an 18% surge in platform adoption and usage, demonstrating improved engagement across the organization.

Optimizing Data Management

A 40% reduction in data requests and queries resulted in significant time savings of 35 hours per month, improving operational efficiency.