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Optimizing BI Reporting for Enhanced User Experience and Cost Savings
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Optimizing BI Reporting for Enhanced User Experience and Cost Savings
The Challenge
A pharmaceutical company faced a fragmented BI landscape, with multiple dashboards tailored to different user personas. This led to low adoption, poor user experience, and increased operational costs. Inconsistent data across reports further hampered decision-making and reduced overall reliability, emphasizing the need for a streamlined and efficient solution.
ProcDNA's Solution
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Dashboard Assessment

Conducted a detailed analysis to identify low-usage dashboards and redundant KPIs that added little value.

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Consolidation and Standardization

Decommissioned low-usage dashboards and consolidated similar KPIs into fewer, more comprehensive dashboards, ensuring relevance and alignment with business goals.

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User-Centric Design

Redesigned the dashboards’ user interface to improve usability and accessibility, tailoring features to meet the specific needs of diverse user personas.

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Data Governance and Quality

Enforced robust data governance practices to ensure accuracy and consistency. Automated data quality checks minimized errors and enhanced reliability.

Impact
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Improved User Experience

Consolidated and redesigned dashboards offered a seamless user experience, significantly improving user satisfaction and adoption.

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Cost Reduction

Streamlining processes and eliminating redundancies led to a 40% reduction in overall costs.

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Enhanced Decision-Making

Actionable insights from the improved BI solution empowered the client to make data-driven decisions.

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Increased Efficiency

Automation and dashboard consolidation saved time and improved operational efficiency.

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