Case Study 12: Replaced company-wide legacy reporting systems with a state-of-the-art central online platform for field and HQ reporting

Business Problem

  • Several reports that were added over time had become redundant. 30% of the reporting views were not being used

  • Poor UX didn’t allow users to easily drill down into the metrics

  • Reports often pulled data from different data marts, leading to inconsistencies

ProcDNA Approach

Reviewed and consolidated all reports consumed by the organization

Created new reports which serve the needs of multiple stakeholders by:

  • Identifying key KPIs monitored across multiple domains

  • Leveraging ProcDNA’s UI/UX team for a user-friendly design

Unified data marts to create a single source of truth and avoid data anomalies

Client Impact


higher platform adoption and usage


reduction in data requests and queries saving 35 hrs / month

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