Business Problem
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Several reports that were added over time had become redundant. 30% of the reporting views were not being used
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Poor UX didn’t allow users to easily drill down into the metrics
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Reports often pulled data from different data marts, leading to inconsistencies
ProcDNA Approach
Reviewed and consolidated all reports consumed by the organization
Created new reports which serve the needs of multiple stakeholders by:
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Identifying key KPIs monitored across multiple domains
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Leveraging ProcDNA’s UI/UX team for a user-friendly design
Unified data marts to create a single source of truth and avoid data anomalies
Client Impact
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higher platform adoption and usage
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